Thursday, July 26, 2012

The Best People for My Business

I am discovering that the best supporters of my business are other Realtors that do a lousy job. Seriously, people become giddy when they meet a Realtor that ACTUALLY wants to help them achieve their goals and is COMPETENT enough to do that. I know there are lots of other good Realtors out there but I also know there are a whole bunch of Realtors that either lack the knowledge, the critical thinking or the work ethic to be a truly effective advocate for their clients. Those Realtors help make me look good. Please don't misunderstand, I am not arrogant. I am confident. I know that I do a good job because I WORK at doing a good job. I ask questions, I constantly learn, I dig in and do the work at odd hours because it is what my clients need. Not everyone does that.

I also know that my profession is not the only one where this phenomenon happens. I am sure there are others within your chosen profession that are really good and motivated and there are some that just plain stink at what they have, for whatever reason, chosen to do. I challenge you to be the one that benefits from the lousy colleagues. I tell people pretty often that I don't mind being their second choice if the first one doesn't work out. Probably 50% of the time, I get my shot. The cool thing is that those people are clients for life because they have seen bad service first hand and, most importantly, followed that up with good service.

Please share your experiences with either bad or good service. What makes service either bad or good in your book? Do you share your bad experiences with others? Most importantly, do you share your good experiences with others? If you get great service, you return the favor by talking about the provider and recommending him or her. Don't forget that!!!

1 comment:

Anonymous said...

It baffles me the realtors that don't want to do their job! don't they know they are not salaried employees!

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