What Makes the Best Realtor?

I like Ralph Bristol. I don't always agree with him but I like his demeanor and I like that he takes phone calls. I like his ability to explain things in a very common sense, grandparent-ly sort of way. He did say something the other day though that provoked a little bit of thought. I would love to get your feedback on this topic also.

So Ralph says (in an advertisement for a Realtor), "I know he is the best Realtor because the best Realtor sells the most houses." Is this true? Does the best Realtor sell the most houses? If not, what makes someone the best Realtor? I have my opinions but I would really, really like to read yours first.

This is NOT some ploy to make me look good by the way. I really want your opinions on here.

Lethargy

Ok, this one will be short. It is more of a question. I struggle with lethargy sometimes. I have lots to do but absolutely no drive to do it. Sometimes it is being physically tired, sometimes it is mental exhaustion, sometimes it is just plain procrastination. I think sometimes it is even being overwhelmed at the sheer amount of stuff I have to do and it is fretting over how to get started. There are days when this is nearly incapacitating. Do any of you struggle with this and if so, how do you get over it?